According to Xiaomi itself, Redmi 5A already got over 1 million sales within the first month of launch. But recently, with a customer, who ordered Redmi 5A from Flipkart, this incident happened. The user were charging the Redmi 5A for first time and the phone get bent. Soon, the customer disconnected the charging cable and discontinued to charge. The phone could explode or catch fire if the user continue to charge without noticing it.
Source: Video
The name of the customer seems to be “Muktarul SK” on the bill provided by Flipkart. After the incident, he visited a local smartphone shop and submitted the phone for review. There, a person named “Gobinda Paul” made a video on it featuring the bent phone and uploaded the video on Facebook through his own profile. Yesterday I found the video (posted 15 hours ago from 10:24AM 25th February) and I tried to contact the person today.
We already sent an email to Xiaomi, regarding this matter. We are also trying to meet the person, with whom, all these things happened. Now let’s see, what response we get from Xiaomi India on this incident which took place in Cooch Behar, West Bengal.
Hello! Shibam this side, doing content marketing and blogging since 5 years. Acquiring Digital Marketing skills and providing value to my visitors and helping them save money online!
Not just one,SEVERAL similar cases happened in Malda district,West Bengal..Redmi 5A,Redmi Y1 and Redmi Note 4 cracked,bent,screen damaged while charging or calling or while it was in the user’s pocket..
Thanks for reporting. Users should make video/image of those phone and firstly contact MI and if they not respond, circulate then over the social media so that users can be aware of this thing.